Privacy Policy
Last Updated: 27 November 2025
Company: Lumo Pulse Ltd
Company Number: 15391461
Registered Address: 21 Stoney Lane, Balsall Heath, Birmingham, B12 8AG, United Kingdom
Introduction
Lumo Pulse Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your data in a transparent and secure way. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By using our website (lumopulse.com), you agree to the practices outlined in this policy.
Information We Collect
We may collect the following types of data:
1. Personal Information
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Name
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Email address
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Phone number
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Business details
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Billing information
2. Automatically Collected Data
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IP address
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Device type
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Browser type
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Pages visited
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Time spent on site
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Cookies and tracking tools
(Google Analytics, Facebook Pixel, etc.)
How We Use Your Information
We use your data for:
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Providing and improving our services
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Responding to enquiries
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Processing payments
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Customizing your experience
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Marketing and promotional content (with consent)
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Analytics and website performance
Sharing Your Information
We do not sell your data.
We may share information with:
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Payment processors (Stripe, PayPal)
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Analytics tools (Google Analytics)
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Marketing tools (Meta / Google advertising)
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Contractors who help deliver our services
All partners comply with GDPR requirements.
Your Rights Under GDPR
You have the right to:
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Access your data
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Request correction
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Request deletion
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Restrict processing
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Object to processing
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Data portability
To exercise any rights, email: [email protected]
Data Security
We use secure servers, encryption, and best practices to protect your data.
However, no online transmission is 100% secure.
Data Retention
We keep your data only as long as necessary to fulfil the purposes outlined here.
Contact Us
For questions or GDPR requests:
📧 [email protected]