Terms and Conditions
Last Updated: 27 November 2025
Welcome to Lumo Pulse Ltd. By using our website and services, you agree to the following Terms & Conditions.
1. Services
We provide:
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Website design and development
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E-commerce development
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Branding and logo design
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Digital marketing
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Mobile app development
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AI automation solutions
Full service details are available on our website.
2. Payments
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50% deposit is required before work begins
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Remaining 50% due on completion
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Work begins only after payment is received
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Delayed payments may pause work
3. Revisions
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Website projects include 2 revision rounds
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Branding includes 2 revision rounds
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Extra revisions will incur additional costs
4. Client Responsibilities
Clients must provide:
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Content (text/images unless agreed otherwise)
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Timely feedback
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Access to hosting, domain, or platforms
Delay in providing information may extend project timelines.
5. Ownership
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Final files belong to the client after payment is completed
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Source files (PSD, AI, Figma, etc.) may require an additional fee
6. Project Timelines
Estimated timelines depend on client cooperation and complexity.
Delays in feedback will delay delivery.
7. Refund Policy
See the Refund Policy below for details.
8. Liability
Lumo Pulse Ltd is not liable for:
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Loss of revenue due to downtime
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Website misuse
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Security breaches caused by client negligence
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Third-party plugin failures
9. Termination
We may terminate a project or contract if:
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A client is abusive or unresponsive
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Payments are not completed
10. Governing Law
These terms follow UK law.
